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Terms of Service

Thank you for considering our services. At eXtraordinary Financial Advisors, transparency and customer satisfaction are of utmost importance to us. We believe in providing clear information to help you make informed purchasing decisions and maintain a positive customer experience.

 

Contact Information:

Your satisfaction matters to us, and we want to be readily available to assist you. You can email us at team@xfa.coach or call us at (252) 999-9656. We aim to offer a low-friction communication experience, ensuring that you can reach out to us easily with any questions or concerns.

 

Fulfillment Policies:

  • Refund Policy: Unfortunately, we do not offer refunds. If you are unsatisfied with your services, please contact us at team@xfa.coach.

  • Cancellation Policy: You have the flexibility to cancel at any time, provided you provide us with a 30-day notice.


Coaching Session Cancellation and Rescheduling Policy:

For coaching session cancellations or rescheduling, please provide at least 24 hours' notice. Sessions canceled with less notice will not be eligible for rescheduling or refunds.

 

PCI Compliance:

Your security is our priority. We comply with PCI standards to ensure the safe handling of your payment information. Our website, especially the payment form, uses HTTPS and adheres to other security best practices.

SMS and Texting Consent:

By using our services, you agree to receive SMS and text messages from eXtraordinary Financial Advisors for informational and transactional purposes. These messages may include, but are not limited to:

  • Service updates and notifications.

  • Account-related information.

  • Promotional offers and marketing messages.

Message and data rates may apply. You can opt out of receiving text messages at any time by replying with "STOP" to any message received from us. Opting out may affect your ability to use certain features of our services.

For help or support, please contact us at team@xfa.coach.

Your consent to receive SMS and text messages is not a condition of using our services. We respect your privacy, and your personal information will be handled in accordance with our Privacy Policy.

eXtraordinary Financial Advisors is committed to protecting your data and ensuring a secure communication experience. If you have any concerns or questions regarding our SMS and texting practices, please contact us for further assistance.

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